info@noise-abatementsociety.org
HELPLINE enquiries are generally monitored by our volunteer team during the hours of 10am-4pm on Tuesdays and Thursdays only, excluding public holidays. We will respond to your enquiry as quickly as possible. Our aim is to reply in full within one week from when your enquiry is monitored but please bear with us if delays are experienced during especially busy times.
Please also be aware that we can only respond to queries either via calls to our telephone helpline or email. We are not able to provide a callback service at this time.
Our Helpline service is offered by the Noise Abatement Society charity as a voluntary public service and supported solely by voluntary donations. We understand how distressing noise pollution can be and want you to get access to the appropriate support as quickly as possible. If a swifter response is required than we are able to offer at this time, we would kindly refer you to your local Citizens Advice Bureau at https://www.citizensadvice.org.uk/, and also your local council’s website regarding making a noise complaint (please note that this process is similar across all councils, but individual variations may apply).
If you are unsure who your local authority is, you may find out at: https://www.gov.uk/report-noise-pollution-to-council
More information about how local authorities deal with noise complaints can be found at: https://www.gov.uk/guidance/noise-nuisances-how-councils-deal-with-complaints, and also on your local authority’s website.
More information on reporting anti-social behaviour and noise can be found at: https://www.gov.uk/report-crime-anti-social-behaviour
If you require legal advice, we would kindly refer you to the Law Works at https://www.lawworks.org.uk/.
Remember – if you feel unsafe due to the cause of a noise disturbance you may call 999 at any time of the day or night to report it immediately and seek additional help.
MEDIA enquiries are monitored daily, excluding weekends and public holidays, and will be redirected to the relevant team member who will endeavour to reply in line within the deadline you have provided. You may also contact our Helpdesk on +44 (0) 1273 823850, Monday-Friday from 9am-1pm excluding public holidays and leave a message with your contact details for the Media team.
ALL OTHER enquiries are monitored daily, excluding weekends and public holidays, and will be redirected to the relevant team member who will endeavour to reply in line within the deadline you have provided. You may also contact our Helpdesk on +44 (0) 1273 823850, Monday-Friday from 9am-1pm excluding public holidays and leave a message with your contact details for the relevant department.
Projects
Our programmes help teach about managing noise footprints, improve awareness on the impacts of noise pollution and educate about career opportunities in acoustics.
We achieve everything we stand for through a number of campaigns which have been listed below.
Click on one to read more...
